This privacy policy explains how My Club Cash Back Ltd (“we”, “us”, or “our”) collects, uses, and protects any information you provide when using our website and the My Club Cash Back Scheme.

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We are committed to ensuring that your privacy is protected and that any personal data is handled in accordance with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.  We take a proactive approach to user privacy and ensure that necessary steps are taken to protect users throughout their visiting experience. This website complies with UK data protection legislation.

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What We Collect

We collect minimal personal data and only where necessary.

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Information you provide directly:

If you contact us via our website, we may collect:

• Name

• Email address

• Telephone number

• The content of your message

Email communications:

If you sign up to receive communications, we may collect:

• Email address

• Supported football club

Automatically collected data:
Anonymous tracking data relating to website usage and purchases (via cookies and affiliate tracking technologies)

We do not routinely collect sensitive personal data.

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How We Use Your Information

We use your information for the following purposes, in accordance with applicable data protection laws:

• To respond to enquiries or support requests submitted via our website

• To communicate with you regarding your query or issue

• To send relevant emails about offers, deals, and ways to support your chosen football club (where you have opted in)

• To operate, manage, and improve the My Club Cash Back Scheme

• To monitor and analyse website usage and performance

• To track purchases and attribute them to partner retailers through affiliate tracking (on an anonymous basis)

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Lawful Basis for Processing

Under UK data protection law, we must have a valid lawful basis for processing your personal data. We rely on the following:

1.  Legitimate Interests

• We process personal data where it is necessary for our legitimate interests, including:

• Responding to enquiries and providing support

• Operating and improving our services

• Monitoring website usage and performance

• Administering affiliate tracking and retailer reporting

• We ensure that our legitimate interests do not override your rights and freedoms.

2.  Consent

• We rely on your consent to:

• Send marketing emails, offers, and promotions

• Associate your email address with your chosen football club

• You can withdraw your consent at any time by clicking the unsubscribe link in our emails or by contacting us directly.

3.  Legal Obligation

• We may process personal data where necessary to comply with legal or regulatory requirements.

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Affiliate Tracking & Retailer Reporting

Our website uses standard affiliate marketing tracking technology.  When you click through to a retailer:

• A tracking cookie may be placed on your device

• This allows the retailer to recognise that the referral came from our platform

• This data is anonymous and does not identify you personally

This is necessary to ensure clubs receive credit for purchases made through the scheme.

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Cookies

This website uses cookies to improve user experience and support functionality.  Cookies may:

• Track how users interact with the website

• Enable affiliate tracking for purchases

• Help us analyse website performance

You can control or disable cookies through your browser settings. However, doing so may affect how the website functions.

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Data Storage & Security

We are committed to ensuring your information is secure. We have implemented appropriate technical and organisational measures to safeguard and protect personal data from unauthorised access, disclosure, or misuse.

We only retain personal data for as long as necessary:

• To respond to your enquiry

• To meet legal or regulatory requirements

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Contact & Communication

Users contacting us do so at their own discretion. Any personal information you provide is:

• Kept secure

• Used only for the purpose of responding to your enquiry

• We do not use your details for unrelated marketing unless you have explicitly opted in.

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Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited data only where necessary:

• With trusted service providers (e.g. email platforms)

• With affiliate networks and retailers (anonymous tracking data only)

• Where required by law

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External Links

Our website may contain links to external websites, including retailer partners.  We cannot be responsible for the privacy practices of other websites. Users should review the privacy policies of any external sites they visit.

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Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent (for marketing communications)

To exercise any of these rights, please contact us using the details below.

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Contact Details

If you have any questions about this privacy policy or your personal data, you can contact My Club Cash Back Ltd, Company No: 17040595

 

A: 317 Golden Hill Lane, Leyland, PR25 2YJ

​T: 01772 915 189
E: contact@myclubcashback.com

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Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

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